Pending payment.

contentcorpcontentcorp Member Posts: 1
edited August 2019 in Payoneer Mobile App
Hello,
My National ID card is submitted in NADRA for the change of address. I only have the copy of my national ID card. Please help me with this matter as my only source of income is through online work. I have not been able to meet both ends in my life. Kindly help, if you want I can send you the picture of token from NADRA which is a proof that my national ID card is submitted in NADRA. I need the money urgently which is pending from my fiverr account, also I will be getting around 144 dollars on 5th august which I need to withdraw urgently. Also I don't have passport or driving license. Please help me in this regard.
Kind Regards
-contentcorp

Comments

  • morgamorga Administrator Posts: 1,632 ✭✭✭✭✭✭

    Hi there @contentcorp Thank you for reaching out to us. The reason your ID is not being accepted is because you providing us a copy of a copy, meaning it is a black and white scan. This is insufficient quality and cannot be approved. Please upload a clear color copy of both sides of your ID so we can proceed. We advise you to simply take a picture of it with your phone instead of sending us a black and white scanned version :smile:

  • FarahshahnazFarahshahnaz Member Posts: 7
    my paymint is in pending plz solve my issue i have not received my payment yet .1 month has been passed
  • FarahshahnazFarahshahnaz Member Posts: 7
    why payoneer community does not reply we are worried here nd payonner team doesnot reply
  • FarahshahnazFarahshahnaz Member Posts: 7
    money is in pending more than a month
  • FarahshahnazFarahshahnaz Member Posts: 7
    Plz admin solve my issue kindly i have send 138 us dollers from likee app but still in pending
  • FarahshahnazFarahshahnaz Member Posts: 7
    my paymnts is in pending The service is poor. Its been stucked from one month. Neither confirmation or any documents are been observed or asked to me!!! Let me find the way???
  • GianmarcoPayoneerGianmarcoPayoneer Confirm Email, Administrator Posts: 2,962 ✭✭✭✭✭✭✭

    @Farahshahnaz Hello,

    Please be advised that we are not a live support channel. If you wish for immediate assistance, you will need to contact our support center via phone or live chats. If you sent an email request, you will need to wait between 3 to 5 business days for a response.

    In the meantime, please be advised that there are no pending payments in your account.

    Please use the link below to communicate with our department:
    https://payoneer.custhelp.com/app/Contact_us

This discussion has been closed.