How can I verify a supplier payment?

MasfeerAhsanMasfeerAhsan Posts: 3Member
I requested a payout from 99design on 30th july. The payment status read that it would take 24-48 hours for the payment to be processed.

However, 1st August, I was asked to verify some more information, but i couldn't response to it. today 5th August I uploaded required documents, but the verification center still has a requirement reading "The following supplier payment(s) are waiting. We need a few more details and then your payment(s) will be on their way!" There's no way to respond to this message and there's no other requirements listed.

What more is required? Why is this message still appearing? Is my payment being processed or not? Will this become a regular problem with each payment?

Comments

  • KazPayoneerKazPayoneer Posts: 1,136Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    Hi, as stated in the other thread, we've forwarded everything to our approvals team for review.

  • MasfeerAhsanMasfeerAhsan Posts: 3Member
    Thank you very much
  • KazPayoneerKazPayoneer Posts: 1,136Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    Sure! B)

  • amjidrafique78amjidrafique78 Posts: 2Member
    Hi,
    I have the same problem. Verification centre is asking me to provide supplier payment information but there is no option for the response. Please help out here!
  • KazPayoneerKazPayoneer Posts: 1,136Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    Hi, it is because you've already provided that. I suggest opening a live chat to get the payment approved.

  • sajjad83sajjad83 Posts: 2Member
    Hi
    I am having the problem like other have about supplier payment even though i uploaded clear id pics still and i havnt got any email though do help me
  • morgamorga Posts: 343Administrator ✭✭✭✭✭✭

    Hi there @sajjad83 We communicated with our team regarding the status of your payment. Please note that we need a better quality of the front side of your ID

  • sajjad83sajjad83 Posts: 2Member
    Sir i m still facing with the same problem do help me again and didnt get any mail from payoneer
  • annieqannieq Posts: 1Member
    hello plz help me i am facing the similar problem..i even submitted the required information..but still facing the same issue "
    Verify a supplier payment"
  • KazPayoneerKazPayoneer Posts: 1,136Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    Have you tried contacting customer support?

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