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Transaction pending for 15 days

Arslan_Ali1234Arslan_Ali1234 Member Posts: 6 ✭
in Payoneer in Pakistan
Hi i joined payoneer 20 days ago and for the first time when i tried to withdraw to local bank after 2 days payoneer sent me email that i need to verify my id card and bank document and i sent them but now its been 15 days no email no updates and my transaction is stuck on pending .

Answers

  • Arslan_Ali1234Arslan_Ali1234 Member Posts: 6 ✭
    Can anybody tell whats happening ??
  • Arslan_Ali1234Arslan_Ali1234 Member Posts: 6 ✭
    what ??
  • morgamorga Administrator Posts: 1,651 ✭✭✭✭✭✭

    Hi there @Arslan_Ali1234 We can see that this was transferred to our team to reprocess your payment on Friday. Please allow a few business days not including the weekend for this to be re-initiated. Once it is done, you will receive an email confirmation. We appreciate your patience in this matter and hope to get an update very soon! Have a wonderful rest of the day!

  • Arslan_Ali1234Arslan_Ali1234 Member Posts: 6 ✭
    Hi morga its been five days after my verfication and i still didnot receive the money can you please look into it .
  • morgamorga Administrator Posts: 1,651 ✭✭✭✭✭✭

    Hi there @Arslan_Ali1234 We can see you already chatted with our support team regarding this yesterday and were advised.

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