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Delay in approval Payonner Account

i have registered 16 days ago in payoneer with no response, i haven't received any mails for approval or requesting any missing documents and i have contacted the customer service many time on mail but with no response i would be grateful if you help
thank you Reference Number: 190812-013104
Customer ID: 32966231


  • wprigollopes
    wprigollopes Member Posts: 1
    edited September 2020
    Hi Felipe, I'm in the same situation. Sent the data about 13 days ago and waiting. My client sent to me the payment two times but, as the approval request is pending, in one time was canceled and in the last time is pending for 6 days. There is something that you did to solve this? If yes, can you share the tip?