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Verify a Payment

Hello There,

I was asked to answer that why there is name mismatch with my application and ID which I submitted. For the same I have answered twice but still my payment is not approved. With the same information I have requested and received payment 8 times. Why am I getting question now ? . Really I am in need of money now. Kindly look into this and fix the issue soon.

Comments

  • [Deleted User]
    [Deleted User] Posts: 1,302

    Hi there @RajeevaSundar Thank you for reaching out to us. We do see that our team sent you an email yesterday requesting for more information but have yet to receive anything in return. Please make sure to reply to the incident so we can proceed in reviewing your payment

  • RajeevaSundar
    RajeevaSundar Member Posts: 7
    I have already replied to the same today around 11 - 12pm today and waiting response for the same. If you need I can attach the sent email for your reference.
  • kapelos
    kapelos Member Posts: 3
    i have the same problem i have send all id identity info 5 times in email in chat and say in 2 hr to payment its complete and nothing yet just nothing. i have and my bank account add in my payonner why need so delay for this ???
  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    Please continue to private message me about this issue @kapelos, we are well aware of your problem and are trying to assist.

  • RajeevaSundar
    RajeevaSundar Member Posts: 7
    Hello There, I have already updated required information in Verification center tab but still didn't get any status. Could you please look into this.
  • RajeevaSundar
    RajeevaSundar Member Posts: 7
    Hello There, Any update on my payment. Please reply soon.
  • [Deleted User]
    [Deleted User] Posts: 1,302

    Hi there @RajeevaSundar We communicated with our support team and approved your payment :) Have a wonderful day!

  • RajeevaSundar
    RajeevaSundar Member Posts: 7
    Yes, it is approved. Thank you very much :). You too have a wonderful day.
  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    Yay! :)

  • Romann
    Romann Member Posts: 1
    edited August 2019
    Hi, I can't understand does all right with my bank account ? I see that it's on "Pending review" more then a week. And I do answered to the "more information" request. May be I do something wrong ?
  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    Glad it's approved