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i don't have personal physical adress

these guys have set tough and difficult ways and methods in their systems.
for example, they ask me to provide my physical personal adress(in other owrds, P.O BOX) so that they can deliver to me my payoneer mastercard.but I don't have physical personal adress. WHY DIDN'T ANTICIPATE CONTINGENCIES FOR THIS PROBLEM?
SO, i'm now stuck .
how will i get my card if i don't have po box adress?


  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    Hi there,

    This is not correct - a PO box is not a personal, complete, address. We are not asking for a country-mandated address or something that would be used for shipping purposes. We are asking fro the exact location of your house, which is not a PO box. The type of address that we ask for has the following:

    • House number (if no house number, you can provide house color)
    • Street name,
    • City name,
    • Country
    • Zip code.

    Example of good addresses: House 5, Payoneer Road, London, UK 00000.
    Another example of a good address: Blue house, next to train station, London, UK 00000.

    Example of BAD address: 748, London UK, 00000.

    We have many users who are able to provide this so I would imagine that it would not be difficult for you to. Thank you!

  • [Deleted User]
    [Deleted User] Posts: 1,302

    Hi there @baraka1_from_rwanda Please send us a private message so we can assist you further