request a payment for individuals

itsjustmeitsjustme Posts: 4Member
When i trying to request a payment , no option for individuals appears , only from companies.
Can anyone help me?

Comments

  • KazPayoneerKazPayoneer Posts: 1,136Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    Hi, it may be that your account is not eligible for this service yet. The request a payment service is a feature that is unlocked once you have received at least 5k in payments from companies.

  • itsjustmeitsjustme Posts: 4Member
    But the company I work for has asked me to request 30$ from them so that I could order a Payoneer card.
  • KazPayoneerKazPayoneer Posts: 1,136Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    If your account is not able to send requests, you would need to follow up with this company to see if there's another way they can pay you without a request.

  • itsjustmeitsjustme Posts: 4Member
    Is it possible to delete this account and then open a new one with the same bank account?
  • KazPayoneerKazPayoneer Posts: 1,136Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    It is, but it won't solve the issue you are having.

  • itsjustmeitsjustme Posts: 4Member
    Okay, thank you
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