How can i verify supplier payment?

Hi Payoneer Support,

how can I verify supplier payment? even I have provided all the information I asked for.
my client sent me payment on 8th of august, But the payment still hasn't affected my balance.
please tell me how can I verify, because there is no option or button to proceed. it's about 4 days now I haven't received payment :neutral: please do something

Comments

  • morgamorga Posts: 1,143Administrator ✭✭✭✭✭✭

    Hi there @shahrozbabar5 We appreciate you reaching out to us! We communicated with our support team regarding the status of your payment. Please note that while your ID was approved, your address was insufficient. Please submit a complete residential address so we can proceed.

  • saadshahsaadshah Posts: 3Member
    hy i faced same problem i already contact here and i send money to my friend through payoneer but stll pending money not cleared i said my friend to verify some detail he sign in payoneer account and verified supplementry amount by attaching national id card and status approved but still not any mail how can he done now tell me please
  • morgamorga Posts: 1,143Administrator ✭✭✭✭✭✭

    @saadshah We can see that this payment has just been approved and loaded onto your friend's account
    Have a great day!

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