My USD Balance was disabled

abiodun2007
abiodun2007 Member Posts: 1 ✭
in Popular Questions and Tips
Hi, My USD balance was disabled since 4 weeks ago. Each time I contact Payoneer support, I'm always told to keep waiting until the review on my account is completed. My question is, how do I contact the department in charge of Account Reviews in order to hasten the review process? Or what step can I take to get a quick response?

Answers

  • Mosco4u19
    Mosco4u19 Member Posts: 1 ✭
    I got the same problem. After some days I gotta go an email from them. I guess my account has been terminated.

    --------------------------

    At Payoneer, we regularly review customer activity in order to keep our payment platform safe for everyone.

    In a recent review of your account, we noticed that some of your activity has gone against our Terms and Conditions.
    As a regulated financial services business, we are required to stop offering our services in these circumstances.
    We advise that you do not send any additional payments to your account, as they will be declined.

    Please contact Click2sell, JVZoo.com, PayPal or Amazon to find an alternative method of payment.

    -----------------------------

    I still don't know the reason why this happened or what went wrong.

    Right now I can't login to my account or have access to my Payoneer receiving account or even my local bank account.

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