Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.

Why I can't login to this link "login,sandbox,payoneer,com" Is it fake?

Pladookfu
Pladookfu Member Posts: 1
edited August 2019 in Ask The Community
I tried to contact customer service and search engine brought me to this link "login,sandbox,payoneer,com"

But when I did login with my correct Payoneer's username/password it's failed. I keep trying a couple more time with my 100% correctly username/password until it said my account is block. I tried to reset password and it said reset password link has been sent to my email. But noting sent to my email.

Then I tried login directly to "Payoneer,com" link with same username/password as above and it's work! .

So, is this link "login,sandbox,payoneer,com" need separate account username/password or something?
Is it fake payoneer link? Should I worry about password stolen?

Best Answer

  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭
    Answer ✓

    Hi, the sandbox.payoneer.com should redirect you to the actual login screen so it's not fake. But I always suggest logging in directly from Payoneer.com.

    If you are worried about the password being stolen, you can change it.

    Thanks!

Answers

  • Pallywood
    Pallywood Member Posts: 4
    Should, take you to the correct page but does not. Ant why does the password change email not arrive?