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Verify a supplier payment

surajmarahatta
surajmarahatta Member Posts: 4 ✭
in Ask The Community
Hi, my ID is verified but I have not been able to get my address verified even though I HAVE ALREADY ACTIVATED MY CARD! Help, I have a payment to receive.

Best Answers

Answers

  • surajmarahatta
    surajmarahatta Member Posts: 4 ✭
    edited August 2019
    > @KazPayoneer said:
    > The type of address you enter has to be specific, so it needs to specify the house number, street name, city name and zip. We are not asking for a shipping address. We are asking for an exact location of your home.

    But I have mentioned my exact location in the Billing Address.

    My shipping address isn't verified!
  • [Deleted User]
    [Deleted User] Posts: 1,302 ✭

    The address you submitted appears like a public address, not a home address- we need your private home address to proceed

  • surajmarahatta
    surajmarahatta Member Posts: 4 ✭
    But I have mentioned my home address in the billing address section.

    I want my shipping address in that public address.

    I am confused?
  • [Deleted User]
    [Deleted User] Posts: 1,302 ✭

    We need you to submit your private address via the requirements section though. We didn't request the shipping address, we requested you to submit your billing address so we can verify it

  • surajmarahatta
    surajmarahatta Member Posts: 4 ✭
    Can you please request it once again? I will submit my location.

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