0.00 available on card

ssimovicssimovic Posts: 2Member
I received and activated eur Master card 4 days ago. I have 100 eur balance, but can't use card because balance on card is 0.00. Is there anything I could do to manualy load money from eur balance to the card?

Best Answer


  • ssimovicssimovic Posts: 2Member
    Thanks a lot. I submitted passport scan on 31. July 2019, but I haven't submitted Business profile. I hope that card will start working after I fill in that questionnaire.
  • KazPayoneerKazPayoneer Posts: 1,250Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    Hi there, I suggest you take a photo of the passport with a camera or a phone since our team is generally unable to accept scanned passports. You can submit it by clicking here.

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