Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.

How can i remove my pending card

3la2kb
3la2kb Member Posts: 1 ✭
in Freelancers
Hi,
I requested a card when i was 17 so it was rejected, now i’m almost 19 and still can’t get my money because it still says the card review is in progress so i can’t create a new card. So i need it to be rejected so i can request a new one. I’ve contacted payoneer via email and i receive the same auto-reply over and over and contacted you via facebook and no response.
Customer ID : 26156870

Answers

  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    Hi there, I suggest that you send a copy of your government ID as it will prove that you are now over 18. You can send it to our customer support. Please be sure to send a private message to me with the ticket/reference number so that I can assist further.

  • cltvnaija
    cltvnaija Member Posts: 2 ✭
    Hi my us payoneer account number I have forgotten it, please how can I get it back
  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    Receive-->Global Payment Service is how you can view those details.

Categories