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Payment rejection reason

vokhidazimov
vokhidazimov Member Posts: 2 ✭
in Ask The Community
Hi Team,
Today my customer sent me payment in EUR via SEPA trough Global Payment Service. But the payment was rejected. Can you please tell me why it was rejected? Transaction ID is 144219327.

Answers

  • [Deleted User]
    [Deleted User] Posts: 1,302 ✭

    Hi there
    For us to advise further, either send us a private message or contact our support team directly

  • vokhidazimov
    vokhidazimov Member Posts: 2 ✭
    Hi,

    I have sent you direct message but you did not answer me. Live chat with support is not working, the link to live chat dissappears when I login to my profile. Does suport have e-mail?
  • [Deleted User]
    [Deleted User] Posts: 1,302 ✭

    Thank you, we will follow up with you on your private message. You can also contact our team via the link advised above

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