My Payoneer Story!

ibrahim450ibrahim450 Posts: 1Member
In 2015 I got accepted to Merch by Amazon, suddenly after, since I live in Somalia, I search a well respected freelance payment system luckily I found payoneer as the most respected. I have joined, received my first payment of abou 68 USD. unfortunately my second payment was declined, hurried to ask payoneer what has happened I was informed that I need to receive my credit card and activate it.

then I requested my card through normal post nothing has arrived, then tried to use DHL but they told me your country doesn't have DHL which was so shocking since we have DHL and I use them occasionally.

Again I have tried another method, which was mail forwarding company "ShopandShip" which an aramex sub company. after long time of verification by Payoneer, they told me my card is shipped to my US address but nothing has arrived. I have tried other 3 times but no result.

the most sad about this story is that my online chat with Payoneer is declined I get connect to any agent.

I don't know where to send my Merch by Amazon payments they are there just lying with Amazon.

Please HELP ME

Comments

  • KazPayoneerKazPayoneer Posts: 1,252Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    Hi there,

    I am sorry that it's taken so long to get a card out to you.

    As you've used a mail forwarding address and have had cards sent to that address, please be sure to follow up with the mail forwarding company that you used and see what the status of your card deliveries are.

    It is true that we have limited shipping capabilities using DHL in Somalia, but we can ship to the Bossaso, Galkayo, and Mogadishu regions. If you live in either of those regions please have our team get you a card via DHL.

    Thanks!

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