Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.

How to reupload approved documents?

atherfawaz
atherfawaz Member Posts: 1 ✭
in Ask The Community
I added my national identification card accidentally under the option of uploading a passport. Payoneer is showing that the document has been approved, however. I believe this will cause issues when I receive payments. Is there a way to reupload the document and remove the previous ones so I can correctly upload my NIC under the option of an NIC? I don't see any option to do so on my account.

Comments

  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    Hi there, you can use the Passport category and upload the NID, this won't be an issue at all.

Categories