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Need help regarding identification proof.

rooni Member Posts: 3
edited August 2019 in Ask The Community
Hello there everyone.
I am a new freelancer from Pakistan. I had created a payoneer account long time ago but it was of no use to me as i was not getting any work on any freelancing platforms. Now that i have started making money on fiverr i need to withdraw my funds to my bank account using payoneer.
First time i logged in to payoneer after a long time, i saw it was asking for an identification proof. I thought i could only provide identification issued in English. But it had expired in 2018. I still submitted the passport as i had no other documentation which was issue in English. I logged in the next day and it said my passport was not approved.
Now i only had my national id card to send which was issued in Urdu language. I submitted that id card on 13 august and its showing as "submitted". Will i have to wait until it changes to something like "approved" or am i good to go ?



  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    Hi there, if you don't have any pending activity (like pending payments) on the account then our team will approve it once you have some more payments coming in.

  • rooni
    rooni Member Posts: 3
    I did make my first transfer from fiverr to payoneer about two weeks ago. And i will be transferring more funds soon.
    Will i have to wait for this to be approved before i can withdraw them to my bank ? And how much delay this would cause?
  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    Hi, you can withdraw to your bank if you have funds available to be withdrawn.