It's been 10 days after withdrawing from account, I'm yet to see my funds in my bank account?

themmanuelthemmanuel Posts: 7Member
HI, I tried withdrawing money from my Payoneer account to my bank account here in Nigeria, I withdrew the money on the 14th of this month (August) and it hasn't reflected in my bank account, please any assistance would be greatly appreciated.

Answers

  • Facer66Facer66 Posts: 6Member
    edited August 26
    With me the same. I did a withdrawal to my bank account 6 days ago and still it is not in my bank account. I contacted via chat they said they have technical issues so they could not look into my account. Very weird.

    Can someone react on this issue ?
  • KazPayoneerKazPayoneer Posts: 1,260Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    Hi, there was an issue with bank withdrawals today, the issue's been resolved now.

    Please let us know if you haven't receive the transfers.

  • themmanuelthemmanuel Posts: 7Member
    I haven't received it yet but I'll give it a few hours and update you.
  • themmanuelthemmanuel Posts: 7Member
    Hi... I am still yet to receive MY money... This is actually getting annoying and frustrating, it has really messed up my plans...
  • ahmedmkamalahmedmkamal Posts: 12Member ✭✭
    Hi, I've entered wrong bank account number while creating my Payoneer account, and now this bank account is in review and it needs some additional documents to be reviewed, but I know that the number I've entered was wrong, so I don't wanna continue this review, maybe removing this bank account and adding the correct one or just update this one, but I can't take any action since it's in review, what should I do now?
  • KazPayoneerKazPayoneer Posts: 1,260Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    Hello @themmanuel, when did you transfer the funds?

    @ahmedmkamal, please send me a private message with your account number so that I can help with this as fast as I can.

  • themmanuelthemmanuel Posts: 7Member
    I transferred it on the 14th of this month.
  • KazPayoneerKazPayoneer Posts: 1,260Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    @themmanuel, please send me a private message with your account info, so I can look into this unusual case further.

  • ahmedmkamalahmedmkamal Posts: 12Member ✭✭
    edited August 28
    > @KazPayoneer said:
    > Hello @themmanuel, when did you transfer the funds?
    >
    > @ahmedmkamal, please send me a private message with your account number so that I can help with this as fast as I can.

    @KazPayoneer my bank account number or my Payoneer customer id?
  • morgamorga Posts: 735Administrator ✭✭✭✭✭✭

    @ahmedmkamal He is referring to your customer ID :)

  • ahmedmkamalahmedmkamal Posts: 12Member ✭✭
    @morga Thanks 😊
  • morgamorga Posts: 735Administrator ✭✭✭✭✭✭

    No problem!

  • themmanuelthemmanuel Posts: 7Member
    Hi, I went to my bank today and it turns out that the problem was from their side... I'm still waiting for them to resolve it... Thanks for your response.
  • morgamorga Posts: 735Administrator ✭✭✭✭✭✭

    Good to hear, let us know if you require further assistance @themmanuel

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