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It's been 10 days after withdrawing from account, I'm yet to see my funds in my bank account?

themmanuel
themmanuel Member Posts: 7 ✭
in Freelancers
HI, I tried withdrawing money from my Payoneer account to my bank account here in Nigeria, I withdrew the money on the 14th of this month (August) and it hasn't reflected in my bank account, please any assistance would be greatly appreciated.

Answers

  • Facer66
    Facer66 Member Posts: 6 ✭
    edited August 2019
    With me the same. I did a withdrawal to my bank account 6 days ago and still it is not in my bank account. I contacted via chat they said they have technical issues so they could not look into my account. Very weird.

    Can someone react on this issue ?
  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    Hi, there was an issue with bank withdrawals today, the issue's been resolved now.

    Please let us know if you haven't receive the transfers.

  • themmanuel
    themmanuel Member Posts: 7 ✭
    I haven't received it yet but I'll give it a few hours and update you.
  • themmanuel
    themmanuel Member Posts: 7 ✭
    Hi... I am still yet to receive MY money... This is actually getting annoying and frustrating, it has really messed up my plans...
  • ahmedmkamal
    ahmedmkamal Member Posts: 14 ✭✭
    Hi, I've entered wrong bank account number while creating my Payoneer account, and now this bank account is in review and it needs some additional documents to be reviewed, but I know that the number I've entered was wrong, so I don't wanna continue this review, maybe removing this bank account and adding the correct one or just update this one, but I can't take any action since it's in review, what should I do now?
  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    Hello @themmanuel, when did you transfer the funds?

    @ahmedmkamal, please send me a private message with your account number so that I can help with this as fast as I can.

  • themmanuel
    themmanuel Member Posts: 7 ✭
    I transferred it on the 14th of this month.
  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,559 ✭✭✭✭✭✭✭

    @themmanuel, please send me a private message with your account info, so I can look into this unusual case further.

  • ahmedmkamal
    ahmedmkamal Member Posts: 14 ✭✭
    edited August 2019
    > @KazPayoneer said:
    > Hello @themmanuel, when did you transfer the funds?
    >
    > @ahmedmkamal, please send me a private message with your account number so that I can help with this as fast as I can.

    @KazPayoneer my bank account number or my Payoneer customer id?
  • [Deleted User]
    [Deleted User] Posts: 1,302 ✭

    @ahmedmkamal He is referring to your customer ID :)

  • ahmedmkamal
    ahmedmkamal Member Posts: 14 ✭✭
    @morga Thanks 😊
  • [Deleted User]
    [Deleted User] Posts: 1,302 ✭

    No problem!

  • themmanuel
    themmanuel Member Posts: 7 ✭
    Hi, I went to my bank today and it turns out that the problem was from their side... I'm still waiting for them to resolve it... Thanks for your response.
  • [Deleted User]
    [Deleted User] Posts: 1,302 ✭

    Good to hear, let us know if you require further assistance @themmanuel

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