Under review

pilluschpillusch Posts: 6Member
Hello, I have a $ 200.00 payment under review since 29th of August. Is there any timeline by which it will be released?

Comments

  • morgamorga Posts: 748Administrator ✭✭✭✭✭✭

    Hi there @pillusch More information is needed to review your payment
    Log in to your Payoneer online My Account
    Click "Settings" and choose "Verified Information" from the dropdown menu
    Open the relevant requirement to find a secure upload window
    Upload the required document
    Click "Submit"

  • pilluschpillusch Posts: 6Member
    Thanks, Morga. I sent a .pic of my passport, so that's okay. But then it says: Verify a supplier payment

    What is the Problem?
    The following supplier payment(s) are waiting. We need a few more details and then your payment(s) will be on their way

    Is there I anything I must or can do? It doesn't give me any instructions.
  • IsaPayoneerIsaPayoneer Posts: 3Administrator ✭✭✭✭✭✭✭

    Hey @pillusch we can see that you already have provided your document, please allow 3 to 5 business days to be reviewed.

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