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Under review

pillusch
pillusch Member Posts: 8
Hello, I have a $ 200.00 payment under review since 29th of August. Is there any timeline by which it will be released?

Comments

  • [Deleted User]
    [Deleted User] Posts: 1,302

    Hi there @pillusch More information is needed to review your payment
    Log in to your Payoneer online My Account
    Click "Settings" and choose "Verified Information" from the dropdown menu
    Open the relevant requirement to find a secure upload window
    Upload the required document
    Click "Submit"

  • pillusch
    pillusch Member Posts: 8
    Thanks, Morga. I sent a .pic of my passport, so that's okay. But then it says: Verify a supplier payment

    What is the Problem?
    The following supplier payment(s) are waiting. We need a few more details and then your payment(s) will be on their way

    Is there I anything I must or can do? It doesn't give me any instructions.
  • IsaPayoneer
    IsaPayoneer Administrator Posts: 406 ✭✭✭✭✭✭✭

    Hey @pillusch we can see that you already have provided your document, please allow 3 to 5 business days to be reviewed.

This discussion has been closed.