How can we help you?

Examples: Monday, today, last week, Mar 26, 3/26/04
› ›

Pending Payment

AwaisakhtarAwaisakhtar Posts: 3Member ✭
in Ask The Community
It's been a week since my payment is still pending. The transaction ID is: 145727596
I've verified my account with email and passport as well. Please clear my transaction. Thank you.

Comments

  • morgamorga Posts: 733Administrator ✭✭✭✭✭✭

    Hi there @Awaisakhtar We communicated with our support team regarding the status of your payment. We still need a better quality ID to proceed
    Log in to your Payoneer online My Account
    Click "Settings" and choose "Verified Information" from the dropdown menu
    Open the relevant requirement to find a secure upload window
    Upload the required document
    Click "Submit"

  • AwaisakhtarAwaisakhtar Posts: 3Member ✭
    ok thank you
  • morgamorga Posts: 733Administrator ✭✭✭✭✭✭

    Sure!

  • AwaisakhtarAwaisakhtar Posts: 3Member ✭
    Hello, I have uploaded my documents in the verification center on 4th September and the payment status is still pending. Can you please check it and clear the transaction now? Transaction ID: 145727596. Thank you.
  • KazPayoneerKazPayoneer Posts: 1,255Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    Hi, it would take a couple of days for the team to approve any uploads. I suggest opening a live chat, or call, if the situation is urgent.

Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Sign In Register

Quick Links

Categories

Recent Topics

Legal
Help
Follow Us
Partners
Vanilla Forums
© 2005-2014 Payoneer, All Rights Reserved
The Payoneer Prepaid MasterCard® card is issued by Choice Bank Limited, Wirecard Card Solutions Ltd ("WDCS") (authorized by the Financial Conduct Authority), or First Covenant Bank (member FDIC), pursuant to a license by MasterCard® International Incorporated. MasterCard® is a registered trademark of MasterCard International Incorporated.