Pending Payment

AwaisakhtarAwaisakhtar Posts: 3Member
It's been a week since my payment is still pending. The transaction ID is: 145727596
I've verified my account with email and passport as well. Please clear my transaction. Thank you.

Comments

  • morgamorga Posts: 733Administrator ✭✭✭✭✭✭

    Hi there @Awaisakhtar We communicated with our support team regarding the status of your payment. We still need a better quality ID to proceed
    Log in to your Payoneer online My Account
    Click "Settings" and choose "Verified Information" from the dropdown menu
    Open the relevant requirement to find a secure upload window
    Upload the required document
    Click "Submit"

  • AwaisakhtarAwaisakhtar Posts: 3Member
    ok thank you
  • morgamorga Posts: 733Administrator ✭✭✭✭✭✭

    Sure!

  • AwaisakhtarAwaisakhtar Posts: 3Member
    Hello, I have uploaded my documents in the verification center on 4th September and the payment status is still pending. Can you please check it and clear the transaction now? Transaction ID: 145727596. Thank you.
  • KazPayoneerKazPayoneer Posts: 1,255Confirm Email, Member, Administrator ✭✭✭✭✭✭✭

    Hi, it would take a couple of days for the team to approve any uploads. I suggest opening a live chat, or call, if the situation is urgent.

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