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Pending Payment

AwaisakhtarAwaisakhtar Member Posts: 3 ✭
in Ask The Community
It's been a week since my payment is still pending. The transaction ID is: 145727596
I've verified my account with email and passport as well. Please clear my transaction. Thank you.

Comments

  • morgamorga Administrator Posts: 1,612 ✭✭✭✭✭✭

    Hi there @Awaisakhtar We communicated with our support team regarding the status of your payment. We still need a better quality ID to proceed
    Log in to your Payoneer online My Account
    Click "Settings" and choose "Verified Information" from the dropdown menu
    Open the relevant requirement to find a secure upload window
    Upload the required document
    Click "Submit"

  • AwaisakhtarAwaisakhtar Member Posts: 3 ✭
    ok thank you
  • morgamorga Administrator Posts: 1,612 ✭✭✭✭✭✭

    Sure!

  • AwaisakhtarAwaisakhtar Member Posts: 3 ✭
    Hello, I have uploaded my documents in the verification center on 4th September and the payment status is still pending. Can you please check it and clear the transaction now? Transaction ID: 145727596. Thank you.
  • KazPayoneerKazPayoneer Confirm Email, Member, Administrator Posts: 1,795 ✭✭✭✭✭✭✭

    Hi, it would take a couple of days for the team to approve any uploads. I suggest opening a live chat, or call, if the situation is urgent.

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