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Cannot remove bank account

vincentius Member Posts: 1
edited September 2019 in Ask The Community
Hi, I can't remove bank account that I submitted for Payoneer payments, it says "You cannot delete this bank account because it is currently under review. Try again once bank account is approved".

Actually when I input that bank account, it was my brother's account, at that time my bank account was being blocked because of a password error, and to accommodate Appen payment, I thought of using my brother's bank account first.
Now I already got my bank account back, how do I delete a submitted bank account that is currently under review? Thanks for the answer.


  • [Deleted User]
    [Deleted User] Posts: 1,302

    Hi there @vincentius Since your account is pending approval, you cannot edit it. We can see our team requested for a better quality copy of your ID as well as a valid bank statement to proceed. Please make sure to provide this so they can approve your account

  • inagoxhaj
    inagoxhaj Member Posts: 2
    Hi Everyone. I have the same problem. I created by mistake a bank account for withdraw thinking that so can function when I received a mail that my card issuer has moved to Payoneer Europe Limited. Now it is requiring me additional information (Please provide an invoice for a business transaction with the recipient whose bank account you recently added), since it is under review I cannot delete. I am a freelancer on Fiverr, not a business. Please send me a solution, because it says that if I will not provide the information my card will be closed at the end of the year.