don't yet receive my payoneer prepaid card but looks like i have active USD card.

samjrsamjr Member Posts: 3
My name SAMWEL LAWRENCE LYIMO with Customer ID 25141032.
I have already ordered my prepaid card since 06/19/2019 but i until now not yet receive confirmation email but when i check in my account there's no option for card management,when i go to order my prepaid card " it looks like you have an active USD card "


  • morgamorga Administrator Posts: 1,612 ✭✭✭✭✭✭

    Hi there @samjr We can see that our team requested for a clear copy of your ID a few months ago and that you only provided it today. Please allow a few business days for them to review what you submitted. You will be updated via email on the status.

  • samjrsamjr Member Posts: 3
    ok thanks
  • samjrsamjr Member Posts: 3
    ok thanks @morga
  • morgamorga Administrator Posts: 1,612 ✭✭✭✭✭✭

    no problem!

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