Atm didn’t dispence the cash

Hello there,

It didn't dispense cash by reason the chip problem on the ATM machine but the money was reduced from my Payoneer account.

I know that more than one people has the same problem as me some date (10-July 2019)

Dispute process started but it's been long time and problem not solved

I want to know what's the status of my disputed transaction. Please update me.

Comments

  • ertacyertacy Member Posts: 9 ✭✭
    I had the same problem on the similar date (11 July 2019). Dispute process started but it's been long time and problem not solved. My money has been locked for almost two months.
  • KazPayoneerKazPayoneer Confirm Email, Member, Administrator Posts: 1,562 ✭✭✭✭✭✭✭

    Hi folks, just a reminder that the dispute process takes a full 90 days. We would not be able to provide a ruling on this case until the 90 days has elapsed.

  • ertacyertacy Member Posts: 9 ✭✭
    Hi @KazPayoneer! How complicated can the problem be? I really don't understand. 90 days is too much.
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