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Receiving USD - NO UPDATES? Why?

I have an account with GBP and EURO. I applied for receiving USD to my account in July. I have submitted the required documents to your company on August 28th because I wasn't notified to submit these documents in the first place. Until now, I still have yet to receive any updates if my documents pass the requirements or not? Contacted the Live Chat, the customer service wasn't helpful at all, rejected to help me and made an excuse saying TECHNICAL ISSUE and tell me to try OVER AND OVER AGAIN! Wrote to the official Payoneer facebook page. NOTHING HELPED!

Is Payoneer a reliable platform for receiving online earning? Read over the whole forum, there are so many Payoneer users had difficulty receiving their earning? I am really in need of withdrawing USD to my Payoneer account. I have been waiting for OVER 1 month!


  • [Deleted User]
    [Deleted User] Posts: 1,302

    Hi there @suyuchi0 We are sorry to hear of your frustration. We see that your account was already approved on 8/01. Please note that account verification only happens once you begin receiving payments, not before. In the meantime, your account is already approved and is ready to become active in receiving payments.

  • haroonkhan
    haroonkhan Member Posts: 2
    can we attach payoneer bank account with our facebook page to receive earnings fom facebook ads ?
  • Kiara_Payoneer
    Kiara_Payoneer Administrator, Moderator, VIP Member Posts: 598 ✭✭✭✭✭✭

    Hi @haroonkhan,

    Yes, it is possible to attach your Payoneer receiving account with your Facebook page to receive earnings from Facebook ads. To do so, you can navigate to the "Payment Settings" section of your Facebook Ads Manager account and add your Payoneer receiving account details as a payment method.

    However, it is recommended to consult with Facebook to ensure that Payoneer is a supported payment method for your country and to clarify any further details or requirements for setting up your account to receive payments.

    It is also important to note that Facebook may have different payment policies and procedures depending on the country or region in which you operate, so it's best to do your research and make sure you comply with all applicable regulations and guidelines.

    If there's anything else we can do for you, let us know!