Got confirmation of transfer 1 week back but still didn't get the amount in my bank account

I have received my payment 2000$ got the confirmation of transfer 1 week back but still didn't get the amount in my local bank account. I have visited the bank branch they said that they didn't received any payment. And by contacting payoneer by chat they inform me that it has already loaded in my bank. Can any one help me for this?

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  • [Deleted User]
    [Deleted User] Posts: 1,302

    Hi there @Mansishah1996 Thank you for reaching out to us! We are sorry to hear you have yet to receive your withdrawal. We can see you already communicated with our support team regarding this today and that it was transferred to our global payment team for further investigation. We appreciate your patience and cooperation in this matter and hope to get an update soon. Have a wonderful rest of the day!