Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.
Passport not getting verified

Ruud
Member Posts: 1 ✭
So I have an open standing verification issue since April this year. Didn't noticed it until they send me an urgent warning last week. Now my passport doesn't get passed the verification. They need it for the UBO? and government-issued photo id.
Now I tried contacting Payoneer many times about what the issue is, but they don't seem to respond. Any tips on getting in contact with Payoneer about this?
Now I tried contacting Payoneer many times about what the issue is, but they don't seem to respond. Any tips on getting in contact with Payoneer about this?
0
Comments
-
Hey there,
Sorry for the inconvenience with regards to getting the documents approved.
If you haven't contacted us via chat or phone on our customer support channels you can also send me a private message here. I will try to get to it as soon as I can - it may take a while as I have an unusually large number of inquiries in my inbox.
0

Categories
- All Categories
- 2.6K Getting Started
- 27 Read Before Posting
- 2.5K Meet and Greet
- 16.4K Official Support Community
- 18 News and Announcements
- 2K Popular Questions and Tips
- 14.1K Ask The Community
- 3 Our Products
- 132 Payoneer Mobile App
- 1K Industry Discussions
- 754 Freelancers
- 122 Affiliates
- 163 eCommerce and Online Selling
- 2.4K Local Communities
- 899 Payoneer in Bangladesh
- 376 Payoneer in India
- 1.2K Payoneer in Pakistan
- 14 Payoneer Mobilizers- Events and Meetups