Card is Blocked

Hello fellows , i am Fazal and i am from Pakistan

I made payoneer account a few years back and ordered my 1st payoneer card (which i never received) , after that i forgot my account password and did not logged in for some time , once i recovered my password , i saw my card is blocked (which i never received) , and now i am trying to order a new card but i cant , please help me in this regard.

Thanks in advance.


  • KazPayoneerKazPayoneer Confirm Email, Member, Administrator Posts: 1,793 ✭✭✭✭✭✭✭

    Hi, it sounds like you may have one of our older accounts. Years ago we used to offer card accounts to any user who applied. Due to regulations this has changed, so any older card accounts with expired cards are no longer valid accounts. You would need to create a new account, receive payments, and order a card.

  • luckysideluckyside Member Posts: 2
    I have the same problem, so I have to create a new account.
  • luckysideluckyside Member Posts: 2
    If I create a new account, how long will the review process take?
  • morgamorga Administrator Posts: 1,687 ✭✭✭✭✭✭

    @luckyside Review times generally take 3-5 business days but can be longer if more information is requested

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