My card is blocked I want to disconnect my card.

My card is blocked I want to disconnect my card. How I do it? Please help me.

Comments

  • morgamorga Posts: 1,546Administrator ✭✭✭✭✭✭

    Hi there @Shahalam Your card was simply deactivated for inactivity. There is no way to disconnect the card from the account- it must stay linked. Since it is already blocked, it is not relevant for you now :smile:

  • ShahalamShahalam Posts: 3Member
    I can't add my bank account. In the bank option they show me this message "You don’t have any available bank accounts at this time. For more information contact us". In activity menu there is no payment request option. And I don't find live chat option. And I want to disable my Payoneer card, just want to use my bank account. How could I do that?
  • morgamorga Posts: 1,546Administrator ✭✭✭✭✭✭

    @Shahalam We can see that you already have an active enabled bank account and that the payment requested option is enabled. Your Payoneer card is already blocked- you do not need it to withdraw to your bank account

  • ShahalamShahalam Posts: 3Member
    Bank account option is disable. See the Screenshot, http://prnt.sc/p43dgz
    verification center also not loading any thing. See the Screenshot, http://prnt.sc/p43dt7
  • morgamorga Posts: 1,546Administrator ✭✭✭✭✭✭

    @Shahalam You don't have a balance so it does not show- once you receive payments you will see the option to withdraw to your bank

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