Unable to delete bank account

hjamnettehjamnette Posts: 1Member
I can't delete my bank account that I signed up with. The bank account's already closed and I need to add a new one. However it says I can't delete it since it's under review.

Answers

  • morgamorga Posts: 733Administrator ✭✭✭✭✭✭

    Hi there @hjamnette Please note that it is not possible to change your bank account while your account status is still pending approval. Once your account is approved, you will be able to edit/change your bank account details from your online account. Please make sure to submit any requirements that are still needed to approve your account.
    Log in to your Payoneer online My Account
    Click "Settings" and choose "Verified Information" from the dropdown menu
    Open the relevant requirement to find a secure upload window
    Upload the required document
    Click "Submit"

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