Account info verification

Hello ,
I was asked to verify my global payment and I did !
Why did you cancel my transaction ?
and you keep sending my your info is not updated ..
2 days ago I updated my info again but still submitted , when are you going to solve this issue ..?
I'm not receiving money
I tried to do live chat I always received this message ( Your chat request has been canceled. Please visit our Support Center to contact us )

Comments

  • GianmarcoPayoneerGianmarcoPayoneer Posts: 329Confirm Email, Administrator ✭✭✭✭✭✭✭

    Hello @engahmed10000. We do apologize for this inconvenience. However please do keep in mind, when documents are submitted it can take anywhere from 3 to 5 business day for our Accounts Department to review. We suggest to kindly wait. Thank you.

    If you need further assistance please contact us via Phone, Chat, or Email via this link: https://payoneer.custhelp.com/app/Contact_us

Sign In or Register to comment.