Payoneer account pending approval since Aug 14

bernadette2014bernadette2014 Posts: 3Member
I have submitted my ID and selfie on 14th August and where the ID has been approved, the selfie has not been approved yet. Please do the needful.


  • morgamorga ✭✭✭✭✭✭ Posts: 998Administrator ✭✭✭✭✭✭

    Hi there @bernadette2014 In order for us to proceed with your new application, please reply to the email associated with the old account with requested information.

  • bernadette2014bernadette2014 Posts: 3Member
    @mogra I already replied to the email associated with my old account. My new customer ID is: 33228726. They replied today saying that they closed the old account and I need to reply when my new account is approved and then they'll attach my funding source.
  • bernadette2014bernadette2014 Posts: 3Member
  • morgamorga ✭✭✭✭✭✭ Posts: 998Administrator ✭✭✭✭✭✭

    @bernadette2014 Since this procedure has to do with more than one account and requires verification of details, please reach out to our support team directly for further assistance on this

  • alihhmmrealihhmmre Posts: 3Member
    اريد تقديم معلومات بطاقتي لم استلمها منذ شهر رقم تعريفي 32797564
  • morgamorga ✭✭✭✭✭✭ Posts: 998Administrator ✭✭✭✭✭✭

    @alihhmmre Please click here for assistance in your native language

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