account approval

nesryyne
nesryyne Member Posts: 5
hello
i want to know when my account will be approved? because i have job standing on it, my employer won't give me more time. my ID is 33468067

Comments

  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    Hello @nesryyne, We do apologize for the delay. I have sent in a request to our Accounts Department to have this account looked at. They will communicate via email. Thank you

  • Hamza77
    Hamza77 Member Posts: 5
    Hello Brother i still didn't get my account verified yet please do something.... More than 3 days gone
    Customer ID: 33049974
  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    Hey! @Hamza77 let me check for you via private message alright.

  • nesryyne
    nesryyne Member Posts: 5
    still waiting :) it's been more than a week and my account is not approved yet
  • [Deleted User]
    [Deleted User] Posts: 1,302

    @nesryyne More information is needed to approve your account. Log in to your Payoneer online My Account
    Click "Settings" and choose "Verified Information" from the dropdown menu
    Open the relevant requirement to find a secure upload window
    Upload the required document
    Click "Submit"

  • nesryyne
    nesryyne Member Posts: 5
    thank you very much. It's done, i submitted what you asked for.
    have a good day @morga
  • [Deleted User]
    [Deleted User] Posts: 1,302

    @nesryyne Awesome, our team will review what you submitted and update you accordingly

  • clintondarkwah
    clintondarkwah Member Posts: 1
    Hello Payoneer. Please I have submitted my government ID several times and they still asking for the other side of it. Please I don’t understand. Can you give me an example of what you meant for “other side of the document” with an image so I can also follow that steps for my account to be approved. I really need to start using my account for receiving money worldwide because of my job. Thank you.
  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @clintondarkwah Hello,

    We need you to submit the back side of your ID. It must be of clear quality in order to proceed with verification of the account.

    Thank you.

This discussion has been closed.