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Missing functions

BlessMe
BlessMe Member Posts: 2 ✭
in Popular Questions and Tips
I opened an account around a month ago then I was asked for a few extras which I provided.
Since then Payoneer keeps sending me emails about i functions that I totally don't see in my account. For example, I get frequent emails about the Global payment but when I follow the link in my email it actually leads nowhere. Also, my account has no chat on the support page so it becomes difficult to contact support regarding this issue since the emails they send have no_reply prefix and therefore cannot waste time replying. But then they claim it takes three days to review account which I guess they already did since its month or more now.
So where is the problem exactly??

Answers

  • kalvinspartan
    kalvinspartan Member Posts: 1 ✭
    I'm having the same problem of missing functions yet my account is quite old around 2 years plus. Any help would be highly appreciated .
  • BlessMe
    BlessMe Member Posts: 2 ✭
    Am wondering if there is any support on the forums. Or is it a forum for ideas between payoneer users and not support?
  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @BlessMe @kalvinspartan Please be advised that the forums are mostly catered for clients to speak and communicate with each other over topics that might capture their interest or issues that have been solved at one point or another, by other users. If you do need assistance, please use the link provided to contact our support team: https://payoneer.custhelp.com/app/Contact_us

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