Payment pending

I m new payoneer Account holder. My buyers payment sending me 100 usd.yesterday but not show my account
Please help me


  • [Deleted User][Deleted User] Posts: 1,303

    Hi there @mamatakhatun You have other open accounts with us and we only allow one per our policy. For security reasons, please reach out to our support team so they can verify your details and close the accounts you do not need. Afterwards, we will be able to proceed with verifying this current account with the pending payment.

  • mamatakhatunmamatakhatun Member Posts: 3
    My account verification Approved I m frome Dhaka Bangladesh. I do buy 100usd before 14/09/2019 but shows only pending not in my balance show please kindly help me
  • [Deleted User][Deleted User] Posts: 1,303

    @mamatakhatun More information is needed to review your payment
    Log in to your Payoneer online My Account
    Click "Settings" and choose "Verified Information" from the dropdown menu
    Open the relevant requirement to find a secure upload window
    Upload the required document
    Click "Submit"

  • mamatakhatunmamatakhatun Member Posts: 3
    My account upcoming 100 usd already balance added. I want now order to payoneer Mastercard please tell me sir. Not show my account payoneer Mastercard order option. Please kindly help me
  • [Deleted User][Deleted User] Posts: 1,303

    @mamatakhatun Receiving payments from other Payoneer Accounts or via Ewallets does not count towards the threshold for ordering a card
    You will need to receive payments from mass payout companies or from companies that pay through the Global Payment Service details

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