Why my transaction is still pending?

Hi, I have a problem, for some reasons my upcoming transaction is still in pending from 12 september. I submitted all the documents and have already write to support but without result so please help me resolve the issue asap.

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Answers

  • KazPayoneerKazPayoneer Confirm Email, Member, Administrator Posts: 1,722 ✭✭✭✭✭✭✭

    Hi there,

    Our team has sent you an e-mail as of 9/23. When you get a chance, please have a look and respond to it with at your earliest convenience.

  • marta_konyk22marta_konyk22 Member Posts: 2
    Hi Kaz, but in email says that I haven't answered on some questions, but I did, and they are already submitted on my payoneer account, I don't know what to do else :(
  • omerahmadansariomerahmadansari Member Posts: 4
    edited October 2019
    Hi Kaz, my payment is still pending please release the payment asap, it's stuck in payment being processed stage and it's been 10 days, you guys asked for some additional information four days ago i provided that too but still didn't get my payments yet.
  • morgamorga Administrator Posts: 1,616 ✭✭✭✭✭✭

    @marta_konyk22 We can see that the payment was already loaded today :)

  • morgamorga Administrator Posts: 1,616 ✭✭✭✭✭✭

    @omerahmadansari We replied to you on a separate thread to assist you

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