Access Denied

HeavensentHeavensent Member Posts: 3
Hi. Yesterday, I tried to register to Payooner thru Palfish website. At first my email address and Password and phone details were accepted. When I tried to log in again, it kept saying I used the wrong Password or email. I had to change password because I couldnt get through. Then Payooner sent me a verification code using my fone number. Then it said that I just need to wait for an email to change my password. Unfortunately, I didnt get an email until now. I thought of using my other email to register again last night . I was able to key in my I.D. and the name of my bank.. and then everything just stopped there. This morning, I tried signing in but it just says " access denied". I cannot start working with Palfish as Payooner is the only way I can get my salary. Pls help me on this.

Answers

  • GianmarcoPayoneerGianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @Heavensent We do apologize you are going through this inconvenience. We understand that you are trying to sign up in order to get payments from Palfish. If you are receiving an "access denied error", It seems that this is a network related issue. Our technical team is now investigating this matter.

    As a temporary solution we advise to log in from a different network ( such as different wifi or mobile data).

    If you still need assistance, please contact our support team using the following link:
    https://payoneer.custhelp.com/app/Contact_us

  • HeavensentHeavensent Member Posts: 3
    Thank you, Gianmarco for the quick reply. I tried signing in using a different network but it still wouldnt work. I would really appreciate if this problem will be resolved soon so I can start earning too. Thank you!
  • GianmarcoPayoneerGianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @Heavensent We do apologize for the inconvenience. Our department is aware of this situation and are working hard to resolve it. If there are any update you will be notified via email. We greatly appreciate your feedback.

    If you still need assistance, please contact our support team using the following link:
    https://payoneer.custhelp.com/app/Contact_us

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