I want access to my money.

Sebas45
Member Posts: 1 ✭
I received U$ 50,00 from a partner of mine to my new Payoneer account, hoping that this way I could ask for a prepaid mastercard. However, I can't. AND I CAN'T SEND THE MONEY BACK TO MY PARTNER. In fact, I can't spend it all! I'm not expecting any more payments, and I don't plan to spend this money online.
So what now? Are those U$ 50.00 forever going to stay in this account? I sent a support ticket, and received an automated reply telling me that I can't send my money. I KNOW THAT, THAT'S WHY I SENT THE TICKET!
If somebody in support reads this, please get in touch with me and tell me how to withdraw MY money. Thank you!
So what now? Are those U$ 50.00 forever going to stay in this account? I sent a support ticket, and received an automated reply telling me that I can't send my money. I KNOW THAT, THAT'S WHY I SENT THE TICKET!
If somebody in support reads this, please get in touch with me and tell me how to withdraw MY money. Thank you!
0
Comments
-
Hi there @Sebas45 We can see that you already withdrew these funds to your local bank account. Please let us know if you require further assistance
0 -
Hello I received a payment on 4th of October from my funding source, up to date my money has been pending and under review I have provided all the required verification details and still I can't access my money. Could you please release the funds I am in a financial crisis and i need to pay my bills and pay my workers. This is very inconveniencing and discouraging considering that I am a first timer... Kindly consider helping me get my money ASAP.0
-
Hi, I received a payment in EUR and I want to transfer it on my Payoneer USD card. (it's a master card, pripaid Payoneer card). Is that possible and will I be able to access the funds? Do I do that with the option "Manage currencies" ? Thank you!0
-
@Omiti_Joseph We understand, we will have someone from our support team contact you via email regarding this issue. Please be on the lookout for any emails from our team.
0 -
@Danv Yes, you are correct. You would have to do that via the manage currencies service.
1 -
@GianmarcoPayoneer thank you!0

Categories
- 21.7K All Categories
- 2.6K Getting Started
- 13 Read Before Posting
- 2.5K Meet and Greet
- 16.2K Official Support Community
- 12 News and Announcements
- 2K Popular Questions and Tips
- 13.9K Ask The Community
- 129 Payoneer Mobile App
- 967 Industry Discussions
- 722 Freelancers
- 115 Affiliates
- 131 eCommerce and Online Selling
- 2.4K Local Communities
- 887 Payoneer in Bangladesh
- 370 Payoneer in India
- 1.1K Payoneer in Pakistan
- 12 Payoneer Mobilizers- Events and Meetups