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No Confirmation Email- STILL

Hi There,
Sorry to be a bother....I would have asked this on the same thread as my last question, but the person who answered me, closed the discussion. :-(

I have now waited 24 hours as I was told to but there is still no email confirmation of my withdrawal. And the transaction is still "pending". Please can you tell me why this is? And when I'll get the email?

Thank you.