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My Account is blocked without any reason

So the issue is after a long time I came back to work online. While setting up everything again I was also checking my accounts. When I loged into my payoneer account this strange message appeared, "Your account is blocked, please contact us".
I thought may be due to no account activity for a long time this happened. So I contacted the payoneer team. The answer was strange that we saw some unusual activity on your account so we have blocked, please don't send any more payments to your account. I mean my account has been inactive for atleast last 2 years how the heck there can be unusual activity?

Replied the payoneer team again but still no answer for last 5 days.

Can anyone here help me guide in this regard?

Will be grateful for your help.