Wrong Remittance Information Mentioned
I had made a transfer in USD to my business bank account with proper description of payment. But my bank received remittance in wrong (Purpose) description. For the reference I have attached MT-103 invoice copy I get from my bank and Payoneer Confirmation of Payment with original actual proper description.
You can see in MT-103 invoice line
70: Remittance Information
/PURP/ CASH WITHDRAWAL TO BANK ACCOUNT
Purpose for payment mentioned in swift message is (CASH WITHDRAWAL TO BANK ACCOUNT) instead my description (9184) Export of Computer Software.
Due to this my bank process this payment in wrong purpose and I get in trouble in future with my taxation department with this little error glitch.
There is two things first maybe Payoneer didn't provide proper purpose or description of Payment to its correspondence bank in my case it's CITIBANK N.A. , Second CITIBANK N.A. didn't mentioned description purpose they get from Payoneer. My friend had a similar problem when he transfer funds in his personal account.
So this is not just case with my single payment. This is a regular exercise done by Payoneer or Correspondence bank Citibank N.A.
Kindly resolve this issue on High Priorities, I need confirmation or assurance from Payoneer that this can't be happen with my future payments, else I can't use Payoneer for my future Payments if they didn't proceed our payments with proper purpose description we mentioned before transfer to our bank account.
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