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My card expired , and I haven't received a new card.

Smile Member Posts: 2
Dear Support team Payoneer,
My card expired on 05/19 and i have not received any renewal messages in my inbox. And I need to use urgently.
Can you please help me urgently?
Best regard


  • Smile
    Smile Member Posts: 2
    i have request But haven't received a response yet.
    Reference # 190925-013877
  • [Deleted User]
    [Deleted User] Posts: 1,302

    @Smile You should see at the top of the page in your Payoneer account a message advising you that your card is about to expire. Click on the message and follow the on-screen instructions to request a new card. If you do not see the message or if you are having difficulty utilizing it, please contact our support center directly via phone, chat or email so an agent can assist you in manually ordering you a new replacement card.