Unable to use Payoneer Mastercard for any transactions

andreggunter
andreggunter Member Posts: 1 ✭
in Ask The Community
I'm unable to use my Payoneer prepaid mastercard to do any transactions, declines at POS and when trying to withdraw money from ATM get the error account restricted. Not seeing any issues on my Payoneer portal. PLEASE HELP.

Comments

  • Casimiro1993
    Casimiro1993 Member Posts: 21 ✭✭

    @andreggunter At the beginning of the year I had the same problem, avoid placing the card next to electronics not to demagnetize. Contact Payoneer support to see if the chip is working well, if your account is completely good, it must be a recognition lock, maybe you put it next to your phone, that's not good. Now for ATM transactions, be aware that not every ATM serves to withdraw money from the Payoneer MasterCard, although there is sometimes a MasteCard logo on the ATM saying they accept this type of card. Recommended ATMs are ATMS from airports and supermarkets as they are different from local banks as they are ATMs where all citizens are national and foreign can withdraw dinehiro with any card as long as it is international.

  • [Deleted User]
    [Deleted User] Posts: 1,302 ✭

    @andreggunter Some merchants will not accept the card for transactions s well as certain ATM's. Click here to find an ATM near you that should be accepted

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