Change my Name on Payoneer Account

Hi,
I want to change my name on payoneer account as per my ID. I have emailed support but whenever I submitting the status is showing resolved. These are the Case ID's : 191003-004170, 191002-010568, 190930-006623. Please check and help me I want to continue this account or want to open a new account.
I want to change my name on payoneer account as per my ID. I have emailed support but whenever I submitting the status is showing resolved. These are the Case ID's : 191003-004170, 191002-010568, 190930-006623. Please check and help me I want to continue this account or want to open a new account.
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Hi,
We generally are unable to change the name on the account, save for only a couple of exceptions. I would advise to create a new account, using the correct name as it appears on your government ID.
Thank you!