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areeba99 Member Posts: 12 ✭✭
I have added my bank account to payoneer and submitted the ID and held ID photo, now it is giving that additional action is required and an email has been sent.

I haven’t received any email and it is been more than 7 business days now. Please tell me what to do.

Customer ID: 34153586


  • [Deleted User]
    [Deleted User] Posts: 1,302

    Hi there @areeba99 We communicated with our support team and are happy to inform that your account has been approved. Have a wonderful day!

  • norezbaloch
    norezbaloch Member Posts: 10 ✭✭
    I submitted my International ID Card and university certificate to get approve in my "VERIFICATION CENTER" of my account.
    My account approval is taking longer than expected.
    Please, kindly look into this, rectify and get back to me.
    Account Details:
    Customer ID: 34427190

  • [Deleted User]
    [Deleted User] Posts: 1,302

    @norezbaloch We can see that you submitted the requested information on 10/26 which was a Saturday. Please allow 3-5 business days for an update from our approval team on the status of your account

This discussion has been closed.