Make a payment option disabled. Bank account is still in pending since a month

Muhammad_Qasim5

Hello,
I have two questions regarding my payoneer account.
1. Make a payment option shows that
Before you can make a payment, you need to receive additional payments from one or more of the options below. While I have recieved payment from fiverr and upwork.
2. I have attached my bank account but it is still in pending since a month.
Please can you assist me in these two questions.

[Deleted User]

@Muhammad_Qasim5 We can see that you were assisted via chat and that this was transferred to our approval team yesterday. We appreciate your patience and cooperation in this matter and hope to get an update soon. Have a wonderful rest of the day!