Payment not in bank or payoneer

How can I get information about a payment rejected by the bank?

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  • GianmarcoPayoneerGianmarcoPayoneer Confirm Email, Administrator Posts: 1,431 ✭✭✭✭✭✭✭

    @Amanda2019 Normally, when a payment gets rejected by the bank. You will have to contact your local bank for their policy on why the transfer got rejected. However, if you're referring to any delayed transfers, you will need to contact our support team via phones, chats, or email:
    https://payoneer.custhelp.com/app/Contact_us

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