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Id Upload

Dermico
Dermico Member Posts: 1
Hello...I withdrew funds from upwork and they were withheld due to ID verification.I already submitted the docs and funds have not been released yet.How long does it take for the verification to go through?

Comments

  • GianmarcoPayoneer
    GianmarcoPayoneer Confirm Email, Administrator Posts: 2,241 ✭✭✭✭✭✭✭

    @Dermico Thank you for submitting the requested information. We will need you to contact our support center via phones or chats, in order to have the funds process to your account. If you wait for our systems to do the verification of the documents, this can take a few business days. We strongly recommend for our clients to contact our support center for a faster review and solution. Please use the link provided:

    https://payoneer.custhelp.com/app/Contact_us