Currency options in bank account not showing USD

amratab
amratab Member Posts: 2 ✭
in Payoneer in India
I am trying to add a new bank account to my payoneer account and its not showing the option of USD in currency dropdown . I already have a bank account added with USD currency. I don't understand why this is happening. Please help.

Answers

  • amratab
    amratab Member Posts: 2 ✭
    My customer id is 24066612
  • KazPayoneer
    KazPayoneer Confirm Email, Member, Administrator Posts: 1,561 ✭✭✭✭✭✭✭

    Hello, the issue is the way that you are adding the bank account. Adding the bank account on the Payoneer website will render you unable to add a USD currency. However, if you send our customer support a bank statement or bank passbook, it will be able to be done for you. I would suggest contacting customer support and having them do this for you.

    Thanks!

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