the biggest confusion in payoneer-how should i upload my national id?

i clicked a picture of my national id. it was clear because i clicked it in enough light.
but still it is not verified. it has been more than 3 business days.
email of that was [email protected] i used it because my 2 emails were unverified because my date of birth was not according to my national id.
my another id( i will message you inbox).
should i go to scan centre and scan the document? does photograph works or not??
scanned documents had also not worked in my previous account though. i am confused on this matter and there are not much of blogs related to this issue/
Comments
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Hi there,
It will be at least 5 business days to approve the document. If it is a clear photograph (not a scan), it should be approved easily.
Let us know if you have any other questions.
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