Payment pending since last week

Hi:

I have a pending payment since last week from a new customer, my customer confirmed they made the payment via ACH transfer, but i dont yet see the funds in my payoneer account, can you help me where can i check if the payment is being processed? i have received payments from other customer with no issues via ACH.

Answers

  • morgamorga Posts: 1,537Administrator ✭✭✭✭✭✭

    @andrespiranha Hi there. We do not see any pending payments on your account. For further assistance, it is best to contact our support team directly to avoid any miscommunication

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